Content Inside :
Respecting the targets requested, logistic organization, data processing in real-time and a thorough analysis of the results obtained, establishing the steps which guarantee the best results in the short period of time necessary to realize a Clinic.
The use of heuristic techniques, applied to the development of products, services and advertising campaigns (ADV Test)
Valid integration between specialists and consumers.
Qualitative research(focus groups and in-depth)
The exciting participation of the interviewees is fundamentally important for the success of the focus groups, to render their contribution dynamic, precise and perceptively constructive.
The organization of Customer satisfaction privileges quantitative methods in gathering and studying information. The choice of the best method – by mail or by phone – is decided together with the client taking in consideration the following key points:
* The target of consumers.
* The adopted samples.
* The comparison with other surveys
* A network of “specialized mysterious clients” spread throughout our National territory and our continuous monitoring allow us to manage complex projects from a logistic point of view and fulfill the goals.
* These Research tools are an efficient complement to the process of managing the overall quality.
Mystery shopping and service
C.A.P.I. (Computer Assisted PersonalInterview) Here is what we can offer:
* A light structure of 35 LapTop and 120 interviewers spread all over India
* Every LapTop has multimedia features, this allows us to offer multimedia stimulus to the respondents: Picture, Audio, Video clips; Voice Recording System.
* We have the possibility to include in our Hardware network some Pen Top to allow a self compiled questionnaire.
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